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Case Studies
Wo Hing Radio
Industry
Retail
Service
Data
Challenges
The Company needed a reliable and scalable communications network to establish a converged voice and data communication platform, secure network for ERP and POS and a centralised hotline
Solutions
WTT has helped Wo Hing to establish a dedicated IP VPN network running on Cisco 1712 Gateway Router to connect all retail branches with the headquarters. The solution allows Wo Hing to enhance the speed of data transmission, strengthen its real-time applications and network support with massive cost saving
IP VPN Solution Tightened Wo Hing's Connectivity & Strengthened Internal Communications

Nowadays, more companies in Hong Kong want to go e-business. Companies of any size are seeking ways to improve its business profitability with the deployment of advanced and user-friendly e-solutions. This issue is even pressing for retail industry as their businesses evolve in response to external factors including location, rental, changing market demand as well as fierce competition. Wo Hing Radio Co. Ltd. ("Wo Hing"), an electronic retailer and also a SME, is a typical example.

Established in 1989, Wo Hing started its production site in Dongguan, China and specialised in the production and distribution of security products, access controls, public address system and CCTV system. Wo Hing soon expanded from 1 shop to 4 branches in Hong Kong.

In order to ensure timely and accurate communications with all branches in a cost-effective way, Wo Hing has strong demand for a reliable and scalable communications network to establish a converged voice and data communication platform, a secure and stable data network for their ERP and POS system, a centralised technical hotline for supreme customer service as well as a real-time data transmission for an up-to-dated inventory system.

Understanding the requirements of SMEs for a cost-effective and work-efficient solution, WTT helped Wo Hing establish a dedicated IP VPN network running on Cisco 1712 Gateway Router to connect all retail branches with the headquarter. The newly upgraded solution allows Wo Hing to enhance the speed of data transmission, strengthen its real-time applications and network support with massive cost saving.

"While we are searching for a reliable IT&T partner to solve our problem, we are glad that we found WTT IP VPN," Hung Sik-Wing, Engineer of Wo Hing Radio Co. Ltd. said. "We are now able to monitor network data transmission in real-time, increase work efficiency and reduce resources on IT maintenance. Not only our communications cost has been down by nearly 30%, but we also improve our sales planning with updated tracking of our inventory status."

Wo Hing has just further upgraded its IP telephone network to enhance its network quality and enhance its customer services support. "In future, we might consider extending IP VPN network to upgrade our communications infrastructure in our China factory and office to strengthen our work efficiency and competitiveness." Hung concluded. " We will continue to rely on WTT to support our business expansion as they provide not only scalable communication platform, but also excellent pre-sales advice and after-sales support."

Benefits to Wo Hing

  • Timely and accurate communications available
  • Secure and reliable network
  • Enhance the speed of data transmission
  • Increase work efficiency and reduce maintenance cost