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Continental Conair Limited
Household and Personal Care Appliances
HRMS, Data Centre, Managed Security Services
Challenges
Continental Conair Limited was seeking a full-featured and highly-automated Human Resources Management System (HRMS) to replace the rudimentary system that had limited scalability and suffered from bad maintenance problems. COL and WTT were entrusted to securely and efficiently migrate and centralise all critical data while conforming to the headquarters’ stringent security compliance.
Solutions
COL and WTT helped Conair tailor-design an end-to-end, versatile and robust portfolio of IT solutions encompassing HRMS implementation, ISO-certified data centre services, and 24/7 managed security services. Conair has substantially reduced routine tasks and streamlined delivery of HR services whilst safeguarding mission-critical data in compliance with first-class security regulations.
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Amorepacific Hong Kong Co. Ltd.
Cosmetics and Skincare (Retail)
AWS Cloud Enablement Services
Challenges
Amorepacific Hong Kong Co. Ltd. owns extensive online systems to operate their own intranet and e-commerce platforms. To enhance business efficiency for both purposes, it is imperative to adopt cloud transformation to migrate all systems to the AWS platform smoothly and seamlessly while maintaining zero impact in its business operation.
Solutions
Adopting WTT’s cloud solution riding on the AWS cloud platform to establish a cloud-based intranet enhancing operational efficiency and e-commerce platforms has expanded the scope of online services. Moreover, the implementation of this cloud solution can help reduce fixed costs on subscribing additional data traffic in peak periods as a result of the AWS pay-as-you-go model.
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Ho Yuen Express
Catering
Octopus Payment Service, WiFi, Data
Challenges
As one of the food truck operators in the first batch of Food Truck Pilot Schemes launched in February 2017, Ho Yuen Express (Ho Yuen) needs a quick but holistic e-Payment solution to start it all off
Solutions
WTT’s customized one-stop ICT services enhances flexibility and operational efficiency of e-Payment system and mobile Point-of-sale in this mobile gourmet service
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Greendotdot
Wholesale / Retail
e-Marketing
Challenges
Despite having more than 40 outlets across Hong Kong, Greendotdot believes their future lies in eCommerce and online marketing as the adoption of smartphones and mobile technologies has become widespread
Solutions
By using WeB-TOUCH (TOUCH), the award-winning eDM service platform developed by WTT eBusiness Limited (WeB), Greendotdot is able to update customers with their latest product catalogues and promotional offers by sending out mass volume of eDMs efficiently and effectively each month
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Apple Mall / Sun Hing Hong Travel Agency / iSPACE-PMQ
Retail / Tourism / Leasing
Online Marketing
Challenges
It is SMEs who ask, "How can small companies with limited resources and without a marketing team look after their online marketing activities tight, not to mention whether or not they have the expertise to get it right?"
Solutions
To provide marketers a customised end-to-end e-commerce solution including Facebook management, eDM, SMS, search engine marketing, eShop and eCoupon via WeB-TOUCH platform, interactive online marketing campaigns can be effectively executed with meticulous campaign reports for analysis
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Sea Horse (HK) Limited
Bedding & mattress
Cloud Services
Challenges
In light of the rapid organisational development of Sea Horse (HK) Limited, communication and data sharing between Hong Kong, China and Macau offices become increasingly important and the former server and FTP portal pose challenges to foster closer, more effective and secure communication among dispersed offices
Solutions
FibreCloud services enhance cross-regional communication which significantly improves organisational efficiency on a regional scale
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AmorePacific Corporation
Cosmetics and skincare
Broadband, Cloud Services
Challenges
AmorePacific Hong Kong Co Limited is committed to staff engagement. To enhance staff relationships, traditional email and voice communication between dispersed workforce across multiple locations is insufficient to cope with business expansion. Targeted to run a green office, various eco measures were in place everywhere and the obsolete paper-based internal processes entailed a change to electronic
Solutions
• Upgraded broadband connection in head office to 200Mbps
• Employed FibreCloud to establish a cloud-based intranet for all staff use
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POSH Office Systems (HK) Limited
Retail
Data
Challenges
The legacy voice communications system could not be integrated with other systems that created a barrier to connecting with other work environments, thus affecting efficiency in the workplace
Solutions
WTT Fibre Business Broadband and secured WAN connection were deployed at POSH’s head office, retail outlets and warehouse, all connected by the Avaya IP Office communications system. Structured cabling and office infrastructure solutions were deployed in POSH Showroom
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Pappagallo
Catering
Online Marketing
Challenges
With limited resources, manpower and expertise in managing social media promotions, PPG lacked experience and know-how to manage its Facebook page and attract more Facebook fans in a short period of time
Solutions
One-stop WeB eMarketing Managed Service from planning to implementation – WeB's Facebook taskforce helped Pappagallo evaluate and formulate a social media marketing strategy, a Facebook marketing plan and implement promotional campaigns on Facebook resulting in PPG gaining over 4,000 fans in just two weeks
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Escape Spa
Retail
Online Marketing
Challenges
Looking for a cost-effective and impactful e-marketing tool to increase memberships
Solutions
Riding on the one-stop WeB-Demand Generation Platform, Escape Spa makes use of e-Coupon, Joint Promotion and WeB-Reach service to maximise its reach to target customer group
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Chow Sang Sang Holdings International Limited
Retail
Data
Challenges
The increases in high volume cross-border data flow have created heavy loads on the network infrastructure, Chow Sang Sang needed to enhance its network transmission quality without delay
Solutions
WTT's managed international data connectivity solutions has provided Chow Sang Sang with four 2Mbs of International Private Leased Circuit (IPLC) along with Cisco routers for network connection as well as network configuration and service support
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Wo Hing Radio
Retail
Data
Challenges
The Company needed a reliable and scalable communications network to establish a converged voice and data communication platform, secure network for ERP and POS and a centralised hotline
Solutions
WTT has helped Wo Hing to establish a dedicated IP VPN network running on Cisco 1712 Gateway Router to connect all retail branches with the headquarters.
The solution allows Wo Hing to enhance the speed of data transmission, strengthen its real-time applications and network support with massive cost saving
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Double Fish
Manufacturing
Document Management System
Challenges
(Chinese version only)
Solutions
(Chinese version only)
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